Up Close: Sebastian Schaal, Founder & Managing Director, Luminovo

EMSNOW speaks with Sebastian Schaal, Founder and Managing Director of Luminovo about a new customer portal they developed to allow greater collaboration between EMS companies and their customers.  Based on their work with EMS companies during the initial stages of the customer engagement, they designed their user interface to be very intuitive and useful for customers. The discussion goes deep into how this works.