Telcos Shifting Towards Multi-Cloud Models Will Drive Agility, Collaboration, and Competition Among Ecosystem Players: IDC

SINGAPORE– IDC Asia/Pacific’s latest report titled Market Analysis Perspective: Elevating the Role of Telcos in a Multicloud Ecosystem, 2020, examines how telco public cloud adoption (telcos partnering with hyperscalers to move enterprise workloads to cloud) can be bridged to enterprise needs as communications service providers construct their next-gen network infrastructure. IDC believes that the telco cloud will develop in parallel with cloud hyperscalers, operations support systems or business support systems vendors, application providers, system integrators, open source groups, and industry bodies.

“Even though telcos have been slow in partnering with public cloud hyperscalers, several strategic partnerships have been announced in the Asia/Pacific region. Telcos are keen on aligning their external partner-centric digital transformation approach (via public cloud adoption) with their internal digital transformation initiatives such as SD-WAN. Moving forward, public cloud adoption not only defends telco connectivity revenues, but also pivots telcos to a managed service provider or cloud-broker for enterprises,” says Yash Jethani, Research Manager for Telecommunications at IDC Asia/Pacific.


Figure 1: Types of Service Providers APEJ Organizations Looks to for Multicloud Implementation and Management Capabilities

IDC defines the multi-cloud telco environment as an external digital lever for telcos to provide enterprises with required key performance indicators (latency, bandwidth, jitter) via a public cloud or cloudified internal systems – to enable scalability, faster go to market, and improved customer experience. The provision of this multi-cloud ecosystem with end-to-end orchestration, seamless life-cycle services, and secured and automated billing systems is the need of the hour for any enterprise. In the long term, this positions telcos to lay the foundation to become ubiquitous cloud network providers and provide an exchange of cloud interconnect services on their platform.

Based on IDC’s research, the following are key highlights of the multi-cloud telco network:

  • The entire stack of infrastructure, and applications (including middleware) needs to be cloud-enabled and cloud provisioned for enterprises to reap the true benefits of scalability and resiliency. The telco public cloud market is poised to reach US$ 2.6 billion by 2024, with storage, server, and CRM applications forming the bulk of that spend. Telcos have an opportunity to provide enterprises the required KPIs with cloud enabled solutions.
  • The four ways telos can adopt a multi-cloud journey are via: cloud infrastructure (IaaS), cloud orchestration, cloud life-cycle services, and cloud interconnect solutions.
  • For an effective top down and vice-versa implementation, the current network functions virtualized infrastructure (NFVi) resources need to morph into a cloud-based network functions – managed by a Kubernetes cluster – which can then prevent vendor lock-in to provide flexibility to enterprises. About 33% of APEJ organizations today use containers across on-premises private, hosted private, IaaS public, and PaaS public cloud resources.
  • The competition for telcos is predominantly from global cloud hyperscalers, managed service providers, and system integrators. Major tier-1 telcos in Asia/Pacific including Telstra, NTT, Singtel, Airtel, Vodafone Idea, Reliance JIO, Singtel, KT, LG Uplus, and others have invested in telco cloud capabilities and IoT ecosystems – although with varied strategic objectives, and competitive positioning in each geographic market.
  • In some cases, telcos will have to depend on their datacenter or IaaS offerings. Furthermore, IDC data shows there is a need to evolve datacenters with fluidic cloud infrastructure with multi-cloud and hybrid cloud capabilities. As telcos rely on the edge located typically near mobile cell sites and/or regional/local datacenters, the heterogenous cloud network of far edge, near edge, and city data centers will be crucial.

IDC has been tracking the development of leading regional and global telecommunications service providers in the market through its core research on 5G, CAPEX market forecasts, IoT Access and Traffic, IoT Spending, Managed SD-Wan, Telecom Services, as well as business sentiment surveys around carrier transformation, next-generation software-defined networks and collaboration.

IDC’s Asia/Pacific Communications Service Provider Technology Strategies program offers insights into the technology strategies of telecom, TV, ISP, and OTT providers in the region. This service looks specifically at the innovative ways communications SPs are leveraging the 3rd Platform to create next-generation network products and services. Regardless of the segment, communications SPs are evaluating and adopting new technologies to help them push past their traditional markets and tap into new opportunities. To learn more, contact Hugh Ujhazy at or click HERE

Market Analysis Perspective: Elevating the Role of Telcos in a Multicloud Ecosystem, 2020 is one of the reports under IDC Asia Pacific’s Telco continuous information services report series which is complemented by other reports as follows: Market Analysis Perspective: Asia/Pacific Managed SD-WAN Services, 2019The Topology of the Edge: Bridging Enterprise Edge to the Telco Cloud Topology of the Edge – Exploring Architecture Alternatives for the MECTelco Edge as a Cloud-Native Application Platform and Telco Edge Business Model and Strategies.