Empowering Arizona’s Future: Semiconductor Industry and Education Initiatives
As the demand for more powerful and efficient chips continues to grow, and the pace of semiconductor manufacturing in Arizona rapidly expands, so does the need for a highly skilled workforce capable of meeting these challenges. The SEMI Foundation’s SEMI Career and Apprenticeship Network (SCAN) Arizona Team is committed to building a robust workforce pipeline […]
IDC: Indian IT Services Market Grows 6.4% in 1H2024 Driven by AI and Digital Transformation
Despite macroeconomic challenges, the Indian IT & Business Services market reached USD 7.4 billion in 1H2024, driven by growth in digital transformation, cloud migration, and GenAI adoption, with projections to reach USD 19.8 billion by 2028 NEW DELHI – According to the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker, the Indian IT Services market grew by […]
Show, Don’t Tell: Koh Young Customer Support

Stellar customer support is commonly touted in business-to-business communications, but few companies offer as much case study evidence to back up those claims as Koh Young does. Studying these case studies yields some common themes, which we explore in this summary. We encourage our readers to go deeper with the links included below.