Authors and Popular Speakers Share Latest Customer Experience Thinking at ECIA Executive Conference
Great Customer Experience Doesn’t Just Happen: Here’s How to Design One Atlanta, GA – ECIA is pleased to bring the latest thinking about customer experience to this year’s 2018 ECIA Executive Conference at Loews Chicago O’Hare Hotel in Rosemont, IL. Patricia O’Connell and Thomas A. Stewart, popular speakers and authors of the best-selling book Woo, Wow, and Win: Service Design, Strategy, and […]