Michael Hanke, Chief Customer Officer, Rehm Thermal Systems GmbH at SMT 2012
By Philip Stoten & Kim Sauer
May 31, 2012
EMSNow's Kim Sauer open this interview with the question everyone wants the answer to - what is a Chief Customer Officer?
Michael and Kim also discuss the importance of integrated solutions with closed loops, live data and traceability. Michael talks about Rehm's latest developments like the simple touch panel user interface as well as delivering
his verdict on the event itself.
Filmed on the EPP & EMSNow's studio at SMT 2012, sponsored by ASYS Group, Kurtz Ersa & SIPLACE.