Universal enhances extended warranty service
Sep 29, 2004
Universal Instruments has expanded and enhanced the services element of its Optima Plus solution model and reduced the price of extended warranty products.
Optima Plus is Universal's unique productivity solution, which combines Optima - best-in-class equipment and software, with Plus - an industry-leading services portfolio that supports and adds value to Universal's equipment and technology, offering productivity benefits to customers.
The newly released Plus extended warranties have been structured to provide parts and labor coverage for individual machines. Plus warranties are being offered at significantly reduced globalized prices.
"Ongoing cost reduction activities and greater equipment reliability have made it possible for us to offer our Plus service extended warranty products at remarkably reduced prices," says Robert Lamanna of Universal. "This brings us another step closer to our stated goal to be the number one low-cost equipment supplier in the industry, while offering the best customer value."