Agile outsources worldwide IT infrastructure to OpSource
Jun 08, 2004
Turnkey IT Services Delivered in US, India, China, Germany and Switzerland
OpSource, Inc., a next-generation IT infrastructure services company, announced a three-year partnership to manage Agile Software Corporation's (Nasdaq:AGIL) worldwide network and application hosting infrastructure, including locations in the United States, India, China, Germany and Switzerland. Key members of Agile's IT staff in the US and India have joined the OpSource technical team, thereby ensuring continuity and knowledge transfer. This agreement underscores OpSource's core competencies in delivering reliable, high yield IT services, and firmly establishes the Company as an emerging leader in global outsourced IT infrastructure services.
"This is a strategic move for Agile, one that will reduce our IT expenses by 20% while improving the range and quality of the IT services that we use," stated Carolyn Aver, CFO, Agile. "We're confident that OpSource's comprehensive approach to IT outsourcing makes them the right choice for Agile. Moreover, OpSource's talent, experience, operational infrastructure, and best-of-breed processes promise a smooth transition to an outsourced IT model."
OpSource is responsible for monitoring and remotely managing the major hardware and software components of Agile's IT infrastructure. Services being provided include: managed network services; managed server services including monitoring and remote management of Agile's internal server infrastructure up to the operating system level; management of Agile's unified Voice-over-IP (VoIP) messaging system; and management of Agile's hosted application Product Life Cycle (PLM) solution server infrastructure, including application layer management and monitoring.
"Agile's commitment to continually driving down costs while maintaining service quality makes it an ideal partner for OpSource," said Treb Ryan, CEO of OpSource. "Our innovative Service Delivery Platform(TM) (SDP) makes outsourced global IT infrastructure services an affordable reality for companies that want a highly efficient and responsive IT organization."