Agilent and Teradata establish partnership to integrate network
May 23, 2007
Agilent Technologies Inc. and Teradata, a division of NCR Corp. have announced a partnership to provide unprecedented business intelligence (BI) for the telecommunications industry by integrating network operational and financial data with customer information.
The solution, called assureME Intelligence, scales seamlessly from local and regional levels to national and multinational levels. This is the first partnership of this kind in the telecommunications industry.
The jointly developed solution will aim to deliver a truly scalable BI platform while providing near real-time intelligence; an integrated view of voice, data and content; and information about a network's quality of service by subscriber. All of this data can be rolled up into a single view of global telecommunications operations.
"With this solution, telecommunications providers can become more customer-centric and make more insightful decisions," said Neil Haydon, worldwide marketing manager of Agilent's Assurance Solutions Division. "Given this ability to enable the integration of network data with customer data, carriers can layer additional data from other functions and departments, providing deeper insight into customer and network behavior."
"Agilent and Teradata are teaming to provide unchallenged capabilities in customer analytics that will be of great value to our customers," said Darryl McDonald, chief marketing officer, Teradata.
Agilent and Teradata will sell and distribute the new solution beginning in the third quarter of 2007 and will support the platform with professional and customer services.