CooperVision deploys Agile PLM
Apr 09, 2007
Agile Software Corporation has announced that CooperVision, one of the world's leading and fastest-growing manufacturers of contact lenses, has deployed Agile's quality analytics capability as part of its Agile Product Quality Management (PQM) deployment.
Running Agile PQM as its global quality solution since 2006, CooperVision recently deployed the PQM quality analytics functionality to take advantage of Agile's analytics capabilities to proactively manage product quality across the global enterprise and present actionable insight related to product quality.
Since implementing Agile PQM, CooperVision has experienced tremendous productivity gains, including a 30 percent reduction of average days to close complaints, which has significantly reduced the number of complaints open for more than 30 days.